Ratings & Reviews

Overall Rating

4
(63 reviews)
69.8% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Renee - |Recommended: NoDo not waste your money. Everything is falling apart despite them advertising they are remodeling, the office is never open during the hours they say they are, and the new management team is rude and wont try to work with you at all. Not that it really matters because half the time there is no one in the office or everyone quit. There are cops here nearly everyday for some reason or another and just a few months ago a shooting happened on the property. Add that to horrible parking, the extremely thin walls that are so thin you hear everything, and the drug problems over here its not a good place. Had every intention of renewing my lease however now will not be and will never come back. Not a good family environment,
response from property -Thank you for leaving your feedback. We are always striving to improve, so your feedback is essential. We would like to hear from you so we can address your concerns and work on a solution together. Please feel free to reach out to our office so we can discuss your feedback. Thank you again for taking the time to leave your review. Warm Regards, The Triple Crown at Tates Creek Management Team.
submitted by Tanner S. - |Recommended: YesIts Pretty Good — The parking is god awful hardly ever a space close to my apartment the lines are so small even if park perfectly its hard to get in and out and since we have been here the water has been a nonstop issue the staff and management are great tho the place is very cozy and clean community is nice
response from property -Tanner, Thank you so much for the review! We are so glad that you had a great experience with our staff that is always here to help you when needed. Our goal is to work on to improve the parking situation. Warm wishes, Triple Crown at Tates Creek Management Team
submitted by Audrey L. - |Recommended: NoDo Not Complete Background Checks On People Moving In. — Horrible place to call home
response from property -Thank you for your review. We're sorry to hear our community hasn't met your expectations. We work hard to provide a good place for all our residents to live. We would like to discuss your review with you further so we can address your concerns. Please contact us at (859) 272-4561.- Triple Crown at Tates Creek Management Team
submitted by Edward M. - |Recommended: NoGood Staff, Surroundings Questionable — The second week I lived here, there was a shooting literally next door at approximately 2 in the morning. And since the walls are constructed of nothing but rice paper, I heard everything. On top of that, the neighbors love to blast bass-boosted music in their cars and park across three spaces. Speaking of which finding parking is laughable at best and outright frustrating at worst. Our front door's entire FRAME, not the hinges, but the FRAME was so distorted and warped that it's essentially going to have to be replaced in its entirety. While I understand that this complex has had a change in leadership in the last few years, the state of things here is not good. I would also like to stress while the neighbors, crime, lack of parking, litter, and rancid weed smell that seeps from the delightful tenants below me abound, the staff here are nothing but the most helpful people. I think they understand what they're dealing with, and I can't blame them for inheriting rather dubious ventures in this neck of the woods, considering the leasing office's overlords reside in another state entirely to my knowledge . It is their constant help and positive attitudes that make all of this bearable. On the bright side, the raccoons that frequent the dumpster outside my unit are fairly polite and don't bother anyone. Maybe it's their benign evening meals of rubbish, maybe it's that I find the prospect of rabies slightly less traumatic than being shot in my sleep. In other words, my roommate and I shall not be renewing our lease.
response from property -Edward, Thank you for making us aware of your concerns. We encourage you to stop by the office or give us a call so that we may discuss any more concerns you may have and reach an appropriate solution. Sincerely, The Triple Crown at Tates Creek Management Team.
submitted by Kaliesha L. - |Recommended: NoNot A Long Term Apartment — This was a good first apartment for my boyfriend and me, but it’s not worth the price. The walls are so thin, you can hear in every apartment around you. We had to pay 30 for cable even though we never used it because we have Roku TV’s, which only require WiFi. The second week into moving in, our kitchen light went out with no help from maintenance. Our garbage disposal never worked, again, no help from maintenance.
response from property -Thank you, Kaliesha, for bringing these issues to our attention. We are truly sorry that you had a negative experience with our unit condition and maintenance team. Our goal is to handle all maintenance requests in a timely manner. Please reach out to us at (859) 272-4561 or triplecrownleasing@mresmgmt.com so that we can address this more personally. Best wishes, The Triple Crown at Tates Creek Management Team
submitted by Michael S. - |Recommended: YesIts K — Thats pretty neat
response from property -Thank you for the rating. We would love to hear more feedback regarding our apartment homes. Best regards, Triple Crown at Tates Creek Management Team
submitted by Tiffany A. - |Recommended: YesProperty Review — The parking lot could use a few more vistor parking spaces and once again that dumpster in front of building B needs to be pushed back. What was the point of doing all that work and making the dumpster area look nice if it's not being used there is going to be a bad accident if someone isn't careful.
response from property -Thank you for taking time to post this review, Tiffany. We really appreciate your feedback and invite you to call us to discuss this issue further. We care about our residents and aim to address all concerns as they are brought to our attention. Sincerely, Triple Crown at Tates Creek
submitted by Kaela G. - |Recommended: YesReview — Overall nice and office staff are AWESOME. The amount of noise complaints I had to file was ridiculous.
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great staff, we are happy to hear you are loving it as well. If you have any other feedback, please contact us. Thanks again! Best Regards, Triple Crown at Tates Creek Management Team
submitted by Jason R. - |Recommended: YesGreat Place To Live — Quiet community, well maintained, and a great staff. We have no complaints so far.
response from property -Jason, thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Feel free to contact us at triplecrownleasing@mrsmgmt.com regarding your review. The Triple Crown at Tates Creek Management Team.
submitted by Nikel C. - |Recommended: YesQuiet Most Of The Time — It’s alright
response from property -Thank you for leaving us a review! If there is anything we can do to assist you or if you simply have any other feedback, please contact us. Best wishes, Triple Crown at Tates Creek
submitted by Jeffrey W. - |Recommended: YesThe Place Is A Shithole — Apartment it falling apart
response from property -Jeffrey, We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please stop by the office or contact us to discuss any recommendations you have for our community. You can reach us at triplecrownleasing@mresmgmt.com. Best Wishes, Your Triple Crown at Tates Creek Management Team
submitted by Shalen A. - |Recommended: NoToo Expensive For What You Get — It was ok until y’all took over the property.
response from property -Thank you for the rating. We would love to hear more feedback regarding our apartment homes. Best regards, Triple Crown at Tates Creek Management Team
submitted by Elizabeth H. - |Recommended: YesPretty Great — I’ve lived here for nearly 5 years. In the beginning I wasn’t a fan and was looking for a new place the moment my lease ended. But they got new management near the end of my first year and I’m glad I stayed. The guys in the office are great and they are willing to work with you when life happens. Don’t think I’m going to a new complex anytime soon.
response from property -Elizabeth, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. We are delighted that you have chosen to stay with us. We hope you continue to have an amazing experience with us. Kind Regards, The Triple Crown at Tates Creek Management Team.
submitted by Kiana O. - |Recommended: YesGreat — No complaints
response from property -Thanks for your time, Kiana. We are happy to know that there is nothing wrong. It would be great to hear about your experiences while staying with us, the Triple Crown at Tates Creek Management Team.
submitted by Kara B. - |Recommended: NoHorrible Place To Live. — The amenities weren't available all last year, which you pay for and they upped the rent for a 2 bedroom apartment to almost 900 a month. Maintenance came to fix my stopped up tub and put a giant hole in my wall, super classy for such an expensive apartment. I've been late to work several times because my hot water didn't work, my refrigerator quit working and ruined 200 dollars worth of food, they replaced it with a fridge that looks like they found on the side of the road, same with my dishwasher. I don't suggest living here at all
response from property -Kara, Thank you for taking the time to post your review. We are so sorry to hear about the issues you are having with our maintenance team. Our goal is to improve our maintenance team to better serve our residents and get their issues addressed properly this time. Please contact us to address your concerns at this time at (859) 272-4561. Best wishes, Triple Crown at Tates Creek Management Team

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